Shipping Options

Shipping

We ship within 2-5 business days of receiving payment but in many cases are able to ship the next day.

Shipping of special order items (custom murals and wall accents) may take 7-14 additional days to process.

You will be notified if an order is back ordered with the manufacturer and there will be a delay in getting the item to you.

You may estimate your shipping cost using shipping calculator on product pages.

We do ship to PO Boxes, APO and FPO addresses.

International shipments are sent US Postal Service Air Mail. Delivery times vary to different locations and with customs procedures but in most cases 7 days to 2 weeks is the norm.

Returns/Exchange

We gladly accept most items for return or exchange under the following terms and conditions:

Items must be posted back within 14 days of receiving them.
Only uncut, unopened products, in their original factory packaging, are returnable.
Buyers are responsible for all shipping costs and 30% manufacturer's restocking fee applies.
For prompt and proper credit, request the Return Authorization form and include it with the return.

However, we cannot accept returns of certain items:

Any item sent without Return Authorization form.
Any item that is returned more than 14 days after receiving.
Any item that is not in its original re-sellable condition and packaging.
Murals.
Clearance items.
Wallpaper samples

Packages refused by the customer will be restocked with a 30% fee deducted from the refund. In addition, any postage fees associated with recovering a refused package will be deducted from the refund.

Please note: If you are returning item(s) from the order that totaled $150 or more, we will withhold actual shipping charge on the original order from the refund amount.

Please note that we cannot cancel your order once it has reached our warehouse for processing. If you wish to cancel your order please contact us by Email to check the current status of your order.

We begin processing 2nd Day Air and Overnight (Express) shipping orders immediately. For this reason, we are unable to change or cancel orders where 2nd Day Air or Overnight (Express) shipping options were selected. If you have any questions about your order, please contact our customer support.

Payment

We accept payment via PayPal, VISA, MC, AMEX, Discover and Google Checkout from all customers.

Your Credit Card will be charged at the time of order.

US customers may send a personal check or money order. If paid by personal check, shipping may be deferred up to 14 days to allow check to clear before shipping. You can also pay by echeck through paypal.

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